These Terms and Conditions govern your access to and use of Reddybook, including our website, account services, Reddybook Login, Reddybook ID, Reddybook Live and other features made available through the platform.

By creating an account, accessing Reddybook or using any part of our services, you agree to follow these Terms and Conditions together with our Privacy Policy, Responsible Gaming policy and any additional rules displayed for specific services.

If you do not agree with these Terms and Conditions, you should not create an account or continue using Reddybook.

1. About These Terms

These Terms apply whenever you access or use Reddybook.

They are intended to explain:

• Who may use the platform

• Account responsibilities

• Reddybook Login rules

• Reddybook ID requirements

• Acceptable platform use

• Gaming and transaction conditions

• Account security

• Suspensions and closures

• Responsible gaming expectations

• Privacy and data use

• Dispute and complaint procedures

• Changes to the platform or these Terms

Additional conditions may apply to individual games, promotions, transactions or other platform features.

Where additional rules are displayed, users should review them before participating.

2. Eligibility to Use Reddybook

You may only use Reddybook if you meet all applicable eligibility requirements.

Users must:

• Meet the minimum legal age applicable in their location

• Have the legal capacity to enter into these Terms

• Use the platform only where such use is permitted

• Provide accurate account information

• Use their own account

• Comply with applicable laws and platform rules

You are responsible for determining whether your use of Reddybook is permitted in your location.

Do not create an account or use gaming-related services if you are legally prohibited from doing so.

3. Reddybook Account Registration

New users may be required to complete registration before accessing account-only features.

When registering, you agree to provide accurate and current information.

You must not:

• Register using another person’s identity

• Provide deliberately false information

• Create accounts for another person without authorisation

• Use misleading account details

• Create unnecessary duplicate accounts

• Attempt to bypass account restrictions

We may request additional information where reasonably necessary to verify or administer an account.

4. One Account Per User

Unless otherwise permitted by Reddybook, users should maintain one primary account.

Creating multiple accounts to avoid restrictions, gain an unfair advantage, misuse promotions or interfere with platform controls may result in account review or restriction.

If you lose access to your existing account, use the available account-recovery or customer-support process instead of creating another account unnecessarily.

5. Your Reddybook ID

Your Reddybook ID is connected with your account identity.

You are responsible for keeping your Reddybook ID and other account details accurate and secure.

Your account ID may be used to:

• Identify your account

• Support login access

• Manage account-related requests

• Assist with account recovery

• Help customer support identify your profile

Do not knowingly provide your Reddybook ID together with confidential login credentials to unauthorised individuals.

6. Reddybook Login

Existing users can access their account through Reddybook Login using the registered credentials associated with their profile.

You are responsible for:

• Keeping your password confidential

• Protecting verification information

• Using secure devices where possible

• Signing out from shared devices

• Preventing unauthorised use of your account

Activity completed through your account may be treated as activity associated with your profile unless there is evidence of unauthorised access.

If you suspect that someone else has accessed your account, contact Reddybook Support as soon as reasonably possible.

7. Account Security

Users must take reasonable steps to protect their account.

You should never publicly disclose:

• Passwords

• One-time passwords

• Verification codes

• Recovery codes

• Full payment credentials

• Other confidential security information

Reddybook may take reasonable security measures where suspicious or unusual account activity is detected.

This may include additional verification or temporary account restrictions where appropriate.

8. Account Verification

We may require users to complete verification where reasonably necessary for account security, legal requirements, transaction processing or other legitimate platform purposes.

You agree to provide accurate information when verification is required.

Failure to complete required verification may affect access to certain account features.

Users must not submit altered, misleading or fraudulent verification information.

9. Use of Reddybook

Reddybook should only be used for lawful and authorised purposes.

Users must not:

• Attempt to interfere with platform security

• Access another user’s account

• Use automated tools without permission

• Exploit technical errors or vulnerabilities

• Manipulate platform systems

• Submit fraudulent information

• Attempt to bypass account controls

• Use the platform for unlawful purposes

• Abuse customer-support channels

• Engage in activity intended to unfairly manipulate outcomes or services

We may investigate activity that appears inconsistent with these Terms.

10. Reddybook Live

Reddybook Live may provide access to live sports-related entertainment, interactive gaming or other real-time platform features.

Users should understand that live sections can change quickly.

Event availability, game availability, markets, features or other information may be updated, suspended or removed according to current platform conditions.

Users are responsible for reviewing the information displayed before participating.

11. Sports and Gaming Rules

Individual sports events, games, markets or platform features may have their own rules.

By participating, you agree to follow the rules displayed for the relevant service.

These may include rules relating to:

• Event settlement

• Game outcomes

• Market availability

• Voided events

• Interrupted events

• Technical problems

• Maximum or minimum participation limits

• Other service-specific conditions

Users should review applicable rules before confirming any action.

12. Information Displayed on the Platform

We aim to provide accurate and useful information.

However, live data, event information, scores, schedules, game details or other platform information may occasionally be delayed, interrupted or contain errors.

Users should not assume that every piece of displayed information is guaranteed to be error-free or continuously available.

Where an obvious technical or display error occurs, Reddybook may review the affected activity in accordance with applicable platform rules.

13. Transactions

Where transaction features are available, users are responsible for ensuring that payment information and account details are accurate.

Transaction methods, processing conditions and availability may vary.

Users should review the information displayed before completing a transaction.

We may review transactions where reasonably necessary for:

• Account security

• Fraud prevention

• Verification

• Compliance

• Technical investigation

• Dispute resolution

Additional payment-provider terms may also apply.

14. Deposits

Where deposit functionality is available, users should only use supported payment methods.

You are responsible for ensuring that funds used through your account are lawfully available to you.

Do not use:

• Stolen payment information

• Unauthorised accounts

• Payment methods belonging to another person without permission

• Fraudulent funding sources

Deposits may be subject to additional checks or limits depending on the relevant payment method and account status.

15. Withdrawals

Where withdrawals are available, requests may be subject to account verification, payment checks, platform rules and other applicable requirements.

Users should ensure that the information connected with the withdrawal request is accurate.

A withdrawal request may require review where there are concerns relating to:

• Identity verification

• Account security

• Suspected fraud

• Incomplete information

• Payment-method requirements

• Applicable platform rules

Any specific withdrawal limits, processing times or conditions should be considered according to the information displayed at the time of the request.

16. Errors and Incorrect Transactions

If a technical, system, pricing, settlement or account error occurs, Reddybook may review the affected activity.

Where appropriate, incorrect transactions or account entries may be corrected in accordance with the applicable rules and circumstances.

Users must not knowingly exploit obvious technical errors.

If you notice a significant error, contact Reddybook Support.

17. Promotions, Rewards and Bonuses

Reddybook may offer promotions, rewards or bonuses from time to time.

Any such offer may be subject to separate conditions.

These conditions may include:

• Eligibility requirements

• Validity periods

• Participation requirements

• Usage conditions

• Account restrictions

• Withdrawal-related conditions

• Maximum benefits

• Excluded activities

Users should review the specific terms of an offer before participating.

Reddybook may withdraw or modify an offer where permitted by the relevant promotional terms.

18. Promotional Abuse

Promotions must be used fairly and according to their stated conditions.

Users must not create duplicate accounts, manipulate transactions or otherwise attempt to gain promotional benefits through misleading or abusive activity.

Suspected misuse may result in:

• Removal of promotional benefits

• Account review

• Restriction of relevant features

• Suspension or closure where appropriate

Any action taken should be considered according to the applicable facts and platform rules.

19. Responsible Gaming

Reddybook should be used as entertainment.

Users should never treat gaming as:

• Guaranteed income

• Employment

• Investment

• A way to solve financial problems

• A guaranteed method of recovering losses

Users are responsible for setting appropriate spending and time limits.

We encourage users to:

• Use only discretionary funds

• Avoid chasing losses

• Take regular breaks

• Maintain financial limits

• Stop when gaming is no longer enjoyable

• Seek support if gaming becomes difficult to control

Read our Responsible Gaming page for further guidance.

20. Underage Use

Reddybook is not intended for individuals who do not meet applicable minimum-age requirements.

Users must not allow minors to access their account.

Parents and guardians should take reasonable steps to protect account credentials and devices from unauthorised use.

If we become aware of an account that may not meet applicable age requirements, appropriate account action may be taken.

21. Account Suspension

We may temporarily restrict or suspend an account where reasonably necessary.

Reasons may include:

• Suspected unauthorised access

• Security concerns

• Verification requirements

• Suspected fraud

• Multiple-account misuse

• Breach of these Terms

• Abuse of platform features

• Legal or compliance requirements

• Technical investigations

The action taken will depend on the circumstances.

Where appropriate, users may be asked to provide additional information before account access is restored.

22. Account Closure

Accounts may be closed by the user or by Reddybook where permitted and appropriate.

A user may contact support regarding available account-closure options.

Reddybook may close an account where there is a serious or repeated breach of these Terms, suspected unlawful activity, security concerns or another legitimate reason.

Outstanding account matters may need to be resolved before closure is fully completed.

23. User-Requested Account Closure

If you no longer wish to use Reddybook, you may request account assistance through the official customer-support channel.

Depending on the circumstances, identity or account verification may be required before an account is closed.

Certain records may still need to be retained after closure for legitimate legal, security, fraud-prevention or dispute-resolution purposes.

24. Prohibited Conduct

You must not use Reddybook to:

• Commit fraud

• Launder unlawful funds

• Misrepresent your identity

• Access another person’s account

• Circumvent account restrictions

• Interfere with platform systems

• Distribute malware

• Scrape or automate platform access without permission

• Exploit known technical errors

• Threaten or abuse staff or other users

• Engage in unlawful activity

Serious violations may result in immediate restriction and, where appropriate, further action.

25. Technical Availability

We aim to keep Reddybook accessible, but uninterrupted access cannot be guaranteed.

Platform availability may be affected by:

• Maintenance

• Server issues

• Internet problems

• Third-party services

• Software updates

• Security incidents

• Technical failures

• Events outside reasonable control

We may update, suspend or temporarily restrict services where necessary.

26. Device and Browser Compatibility

Reddybook is designed to work on supported mobile, tablet and desktop environments.

However, performance may vary according to:

• Device

• Browser

• Operating system

• Internet connection

• Software version

Users should keep devices and browsers reasonably updated.

We do not guarantee compatibility with every device or software configuration.

27. Third-Party Services

Reddybook may use or interact with third-party service providers.

These may include payment providers, technology services, analytics providers or other operational partners.

Third-party services may be subject to their own terms and policies.

Reddybook is not responsible for independent third-party services beyond the extent required by applicable law or contractual arrangements.

28. External Links

Our website may contain links to external websites.

A link does not automatically mean that Reddybook controls or endorses every aspect of the external service.

Users should review third-party terms and privacy policies before submitting information or using external services.

Never enter Reddybook login credentials on unfamiliar third-party pages.

29. Intellectual Property

Unless otherwise stated, content, branding, design elements, text, graphics, interfaces and other materials associated with Reddybook may be protected by applicable intellectual-property rights.

Users may access the platform for personal, authorised use.

You must not copy, reproduce, modify, distribute or commercially exploit protected Reddybook materials without appropriate permission.

30. Reddybook Brand Use

The names Reddybook, Reddy Book, associated branding and other identifiers used on our platform should not be misused in a way that falsely suggests affiliation, ownership or authorisation.

Users must not impersonate Reddybook or create misleading pages, accounts or communications that appear to represent the platform without permission.

31. User Content and Communications

If you submit information, messages, documents or other content through Reddybook, you are responsible for ensuring that you have the right to provide it.

Do not submit content that is:

• Unlawful

• Fraudulent

• Threatening

• Abusive

• Malicious

• Infringing

• Intended to interfere with platform operation

Support communications should remain respectful and relevant to the issue being discussed.

32. Privacy

Our handling of personal information is described in the Reddybook Privacy Policy.

By using the platform, you acknowledge that certain information may be processed as necessary to provide services, manage accounts, maintain security and meet applicable obligations.

Users should review the Privacy Policy together with these Terms.

33. Customer Support

Reddybook Customer Support is available for account and platform-related questions through the support options displayed on our website.

Support may assist with:

• Login issues

• Reddybook ID questions

• Registration

• Account access

• Verification

• Security concerns

• Transaction questions

• General platform guidance

Do not send passwords or one-time verification codes through general support messages.

34. Complaints

If you have a complaint about your account or a platform service, contact Reddybook Support and provide clear information about the issue.

Where relevant, include:

• Your account identifier

• The affected platform section

• Relevant transaction or event details

• Date and time

• Any useful supporting information

Do not include unnecessary confidential credentials.

We may need additional information to review certain complaints.

35. Dispute Resolution

Users should first attempt to resolve account or platform disputes through the available Reddybook support and complaint process.

Any formal dispute procedure, governing law, arbitration process or court jurisdiction should be determined by the legal terms applicable to the Reddybook business entity and the user’s location.

Specific governing-law and dispute-resolution clauses should be reviewed against the actual legal structure before publication.

36. Limitation of Responsibility

Reddybook does not guarantee that:

• Users will win

• Any particular outcome will occur

• The platform will always be available

• Every third-party service will operate without interruption

• All technical issues can be prevented

Users participate at their own risk and remain responsible for their personal decisions, subject to rights and protections that cannot lawfully be excluded.

Nothing in these Terms is intended to remove rights that cannot be excluded under applicable law.

37. No Guarantee of Winnings

Gaming and sports-related outcomes involve uncertainty.

Reddybook does not guarantee profits, winnings or financial returns.

Previous results do not guarantee future outcomes.

Users should never participate with money required for essential expenses or based on an expectation of guaranteed financial gain.

38. Changes to Reddybook Services

We may update, modify, add, remove or replace platform features from time to time.

Changes may relate to:

• Account tools

• Reddybook Live

• Sports categories

• Gaming features

• Payment methods

• Interface design

• Security systems

• Support processes

• Other services

Not every feature will necessarily remain permanently available.

39. Changes to These Terms

We may update these Terms and Conditions where necessary to reflect changes to the platform, operations, legal requirements or policies.

Updated Terms may be published on this page together with a revised effective date where appropriate.

Users should review the Terms periodically.

Continued use of Reddybook after updated Terms become applicable may constitute acceptance to the extent permitted by law.

40. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable, the remaining provisions may continue to apply to the extent permitted by law.

An invalid provision may be interpreted or adjusted as necessary to reflect its intended purpose while complying with applicable requirements.

41. No Waiver

If Reddybook does not immediately enforce a provision of these Terms, this does not necessarily mean that the right to enforce that provision has been waived.

Any waiver should be interpreted according to applicable law and the specific circumstances.

42. Entire Agreement

These Terms, together with the Reddybook Privacy Policy, Responsible Gaming policy and any applicable service-specific rules, form the main agreement governing your use of the platform.

Additional terms displayed for specific features may also apply.

43. Contact Reddybook

If you have questions about these Terms and Conditions, your account or the use of Reddybook, contact us through the official support options displayed on our website.

For account-specific requests, we may need to verify your identity before making certain changes or providing sensitive account information.

Never provide your password or one-time verification code in a general support request.

Frequently Asked Questions

What are the Reddybook Terms and Conditions?

These Terms explain the rules that apply when creating an account, using Reddybook Login, accessing platform features and interacting with Reddybook services.

Who can create a Reddybook account?

Only users who meet the applicable minimum-age, legal and eligibility requirements may create and use an account.

Can I create more than one Reddybook account?

Users should normally maintain one primary account unless otherwise permitted. Duplicate accounts created to bypass restrictions or misuse promotions may be reviewed.

What is my Reddybook ID used for?

Your Reddybook ID identifies your account and may be used for login, support and account-management purposes.

Am I responsible for keeping my login secure?

Yes. Users are responsible for protecting their password, account details and verification information.

Can Reddybook suspend an account?

An account may be restricted or suspended where reasonably necessary for security, verification, suspected fraud, breaches of these Terms or other legitimate reasons.

Does Reddybook guarantee winnings?

No. Gaming outcomes are uncertain and Reddybook does not guarantee profits, winnings or financial returns.

Can Reddybook change its services?

Yes. Platform features may be modified, added, removed or temporarily suspended as services develop or operational requirements change.

What happens if I want to close my account?

Use the official Reddybook Support channel to ask about available account-closure options. Verification may be required.

Where can I raise a complaint?

Contact Reddybook Customer Support and provide clear information about the issue so it can be reviewed.

Does the Privacy Policy form part of these Terms?

The Privacy Policy explains how information is handled and should be read together with these Terms and other applicable Reddybook policies.

Can these Terms change?

Yes. These Terms may be updated when necessary. Users should review the current version published on the Reddybook website.